We want you to love your Agara piece! If you're not completely satisfied, we offer a 14-day return policy, which means you have 14 days after receiving your item to request a return for a full refund. If you are unable to send in your return within 14 days, you may return the item within 30 days of the fulfillment date for store credit.

Please note that we do not accept returns beyond the specified return window.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase.

Contact us at returns@shopagara.com to initiate your return. Once approved, we will provide a prepaid return shipping label and instructions. Items sent back without prior authorization will not be accepted.

For any return-related questions, feel free to reach out at returns@shopagara.com

We take great care to ensure the quality of each piece before it leaves our hands, inspecting every item thoroughly before shipping. If your order arrives damaged, defective, or incorrect, please contact us immediately at returns@shopagara.com so we can evaluate the issue and make it right.

Please note: Claims for damages or defects must be reported within 7 days of receiving your order, and the item must remain in its original, unused condition. We reserve the right to deny claims if the damage appears to have occurred after delivery.

We will notify you once we have received and inspected your return. If approved, your refund will be issued to your original payment method. Refunds are typically processed within 3-6 weeks from the date we receive the returned item. Please be aware that your bank or credit card provider may require additional time to complete the transaction.